Our goal is to create for you the best user experience on our website. In order to achieve this, when you interact with us through our website, we will gather information on you in order to improve these interactions. Some of this data you will formally give us like your email address; other information may be anonymously gathered.
The below summarises how you may interact with us and how we treat your data. Please take time to understand this as it will affect how your data is managed and what you need to do if you have any questions or make any changes.
COLLECTION AND USE OF PERSONAL INFORMATION
This disclaimer explains how we collect, use, and process your personal information in accordance with the European Union’s General Data Protection Regulation (GDPR).
Personal data stands for any information that may be used to identify you: name, title, phone number, email address, or postal address.
INFORMATION WE COLLECT
We collect personal information that you provide to us when subscribing to our newsletter or purchasing tickets to our events. This information may include your name, email address, country of residence, and other details necessary to complete your ticket purchase.
BROWSING OUR WEBSITE
In general, you can browse our website without identifying yourself. We use Google Analytics and Wix visitor analytics to understand our visitors’ needs and to continually improve our site for them. We collect only anonymous, aggregate statistics. There are two situations when we collect your personal data. Find them listed below with commentary on how we use it.
To receive newsletters from us, you need to subscribe to this service by providing us your email. Collected emails are used only by Light Soul Ventures for the initial purpose - sending you a newsletter whenever there is something we want to share with you. We never give your email to a third party. You can always unsubscribe by simply sending us a message stating so.
During the booking process, we will ask from you additional personal data, such as full name, age, country of residence, phone number etc. We need this information for making your trip happen, for being able to stay in touch with you and personalizing your experience.
We don't give these details to any other third parties.
LINKS TO OTHER WEBSITES
SOCIAL MEDIA AND OTHER PLATFORMS
ACCESS TO YOUR PERSONAL INFORMATION
You are entitled to access the personal information that we hold on you. Please email your request to firstname.lastname@example.org You can also ask us to remove any of the personally identifiable data we hold on you under ‘right to be forgotten’ regulations so long as this does not affect the services you may be subscribed to.
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
Under GDPR, you have the right to access, correct, and delete your personal data. You can also object to the processing of your personal data or request the restriction of its processing. To exercise any of these rights, please contact us using the contact information provided on our website.
DISCLOSURE OF YOUR DATA
We do not sell or share your personal data with third-party companies. However, we may share your information with trusted third-party service providers, such as payment processors or email marketing services, to help us carry out our operations.
We are not responsible for any information collected by WIX and the way it is managed. You need to address their Terms & Condition in case you have any questions.